HP FOLIO 9470M TOUCHPAD REPLACEMENT IN NAIROBI

HP EliteBook Folio 9470M Touchpad Overview

The HP EliteBook Folio 9470M comes with a built-in touchpad that supports multi-touch gestures and is integrated with two physical buttons below it for left and right-click functions. Some models also feature a pointing stick (TrackPoint) in the middle of the keyboard for additional navigation control.

If your touchpad is unresponsive, erratic, or physically damaged, you may need a replacement touchpad or troubleshoot software-related issues.

1. HP EliteBook Folio 9470M Touchpad Specifications

• Type: Multi-touch touchpad
• Material: Smooth plastic with a matte finish
• Buttons:
  • Two physical buttons below the touchpad (left and right-click)
  • Two additional buttons above the touchpad (for use with pointing stick)
• Supported Gestures:
  • Two-finger scrolling
  • Pinch-to-zoom
  • Three-finger swipe
  • Right-click tap
• Connection Type: Ribbon cable attached to the motherboard

Common HP 9470M Touchpad Issues & Fixes

Touchpad Not Working

Check if it’s disabled: Press Fn + F7 or look for a touchpad enable/disable button.
Update Drivers:

• Go to Device Manager > Mice and other pointing devices
• Right-click on Synaptics or ELAN Touchpad Driver > Update Driver
  ✔ Enable in BIOS:
• Restart the laptop and enter BIOS (F10 key at startup)
• Check under Advanced Settings if the touchpad is enabled.

Cursor Moving Erratically or Lagging

Clean the touchpad surface – Use a soft cloth to remove dirt.
Adjust sensitivity settings:

• Go to Control Panel > Mouse Settings
• Adjust the pointer speed and sensitivity

Touchpad Physical Damage

If cracked, unresponsive, or completely broken, consider replacing it.